Upcoming education workshops

Triage for Non-Clinical Staff: Your Winter Survival Guide

Date: Wednesday 16th April 2025
Time: 12pm - 1pm
Where: Online via Zoom

With winter comes an influx of flu, COVID and respiratory illnesses— putting pressure on medical practices. Is your team ready to handle the seasonal surge effectively?

This session is designed for non-clinical staff who play a key role in managing patient flow and ensuring timely care. Join our specialised Triage Training Webinar to learn:

  • How to recognise and prioritise winter-related symptoms.

  • Best practices for handling appointment scheduling during peak demand.

  • How to free up GP time and improve patient care with smarter triage strategies.

  • Digital tools to streamline patient navigation and reduce front-desk overwhelm.

Hosted by Michelle Horswood from Train IT Medical.

Register now and receive a custom-made triage decision flowchart!

Chronic care essentials symposium: Empowering you with the tools you need to provide optimal care for chronic disease in the community

A Living Well, Your Way sponsored education day for practice nurses.

Thursday 8 May 2025, 9:30 am to 3:00 pm
Gundagai Services Club

Tuesday 13 May 2025, 9:30 am to 3:00 pm
Jerilderie Civic Hall

Join us for an inspiring and informative day at the Chronic Care Essentials Symposium, focusing on empowering practice nurses to deliver outstanding care for patients with chronic conditions.

Come along to learn from expert guest speakers about the latest insights, prevention strategies, innovative management techniques and best practices in chronic disease care.

Engage in our interactive sessions with hands-on experience in applying these tools within your practice.

Don’t miss out on this opportunity to learn, connect, and grow your practice in a fun, collaborative environment.

What you can expect:

  • Expert nurse specialists from the MLHD Chronic Respiratory and Heart Failure team sharing their skills and knowledge on management and care.

  • MLHD Palliative Nursing team coming to share their wisdom on Advance Care Planning and having those difficult conversations.

  • RACGP Nurse Practitioner from the online platform Healthy Habits teaching skills on health coaching and goal setting for your care plans.

  • Interactive learning sessions.

  • And so much more...