General Practice Spotlight – Vecare Health: Holbrook
Vecare Health has truly made its mark in the vibrant communities of Holbrook and Walla Walla, earning a reputation for outstanding primary care over the years. Joining Winter Strategy for a second consecutive year, Vecare are once again pulling out all stops to deliver the program aiming to make a difference for their patients and the wider community.
Their innovative “Winter Wellness Program” has become a local favourite, particularly for patients managing chronic obstructive pulmonary disease and chronic heart failure. The buzz around their Winter Wellness Program is palpable.
"We had patients from both Holbrook and Walla Walla asking when the Winter Wellness Program was going to start months before winter even began!” shares practice manager, Mr Harneet Gill.
What is the secret behind their success? A dedicated and cohesive practice team putting their patient’s wellbeing and needs at the centre of care. Practice nurses, Lauren and Miranda, are at the heart of this initiative, providing exceptional patient-centred care through personalised care planning and goal setting. Their commitment to keeping patients well and out of the hospital shines through.
“Our patients, especially those most vulnerable during winter, have really benefited from these regular connections with their general practitioner and nurses,” Lauren explains. “The program has been a fantastic success; patients love the additional check-ins and the extra time we spend together. They genuinely feel cared for.”
Harneet, Lauren, Miranda and their team of general practitioners are highly committed to supporting their rural communities during the winter months. They cherish being part of the Winter Strategy each year, seeing it as a chance to make a meaningful difference in their patients' lives. The Winter Wellness Program (Winter Strategy) has now become an integral and eagerly anticipated part of their annual care routine.
Image left to right: Samantha - Medical Receptionist, Lauren Hand – Registered Practice Nurse, Suhda Jayaraman - General Practitioner and Harneet Gill - Practice Manager
